This is Nancy of SixOn Clothing. I want to take the time to address the concerns regarding the current public health situation. The safety of fans is my top priority and I will continue to be diligent on my part:
SixOn is open and shipping orders. I run SixOn on my own from my home, there is no giant factory or building for any cross-contamination. I have not been sick nor felt symptoms since the beginning of the year, and have been keeping myself in quarantine and practicing social distancing. In the past three months I have only stepped outside once a week to drop off packages at the post office with no contact with anyone. I frequently wash and sanitize my hands and any surfaces that products come in contact with, I always keep in mind the safety of all fans.
Kingdom Hearts Paopu Dust Mask. I have seen an increase of orders for the KH Paopu Dust Mask and would like to address a growing concern of mine. Please remember, the dust masks are for cosplay and cosmetic purposes ONLY, they are not a medical device to prevent the spread of or the catching of viruses. Officials have already released numerous articles that even hospital-grade medical masks can only help contain the virus with someone who is sick. The KH Dust Mask will at most help with its namesake: dust, and possibly pollen and such allergens.
Pre-orders. With the virus incapacitating many, factories are slow to reopen or to resume normal production times. I have been able to keep in contact with manufacturers, production is still ongoing and all pre-orders are still scheduled to be shipped. An exact date is not yet known, but updates will be posted as soon as it is available.
Returns & Exchanges. Please know that due to the ongoing pandemic, I am unable to accept any returns or exchanges. Please double check the sizes and details of the listings and do email me if you would like clarification or additional details.
I started SixOn Clothing back in 2012 with a passion to provide cosplay everyday wear to fans. It's been amazing throughout the years and I plan on keeping moving forward to provide the best to you. The times these days are tough, but we'll get through them together. From the bottom of my heart, thank you everyone for your support, I will keep striving to do my best. Stay safe, stay healthy!